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Customer Service

Your satisfaction is important to us and is 100% Guaranteed. If you are dissatisfied with any merchandise for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing & handling.
 

To return an item, we request that you first contact us at (800) 394-1271 Monday through Friday 8am to 8pm EST to obtain a Return Authorization # (RA#) and return instructions. Unauthorized or hand delivered returns will not be accepted.

If you have an existing order, please include your order # or the name & address on the order so we can better assist you.

Email Us: FreezeSleeve@CustomerStatus.com

Call Us: (800) 394-1271

Track your order, update your information and more by visiting:

www.customerstatus.com